Update from Administrator – March 8, 2021

Update from Administrator – March 8, 2021

March 8, 2021

Dear Families,

It looks like we will see an early burst of spring this week. Our goal is to get everyone some fresh air and sunshine this week!

Our current CVOID status is no new positives for residents and staff.

As you well know, this week marks one year that every nursing home in our state was required to impose visitor restrictions to do our part to combat the COVID pandemic. We cannot express how much we appreciate your patience and understanding during this very long journey we have taken together.

This week also commemorates a year since our team began their journey as “healthcare heroes” in the battle against COVID; doing their part to keep our residents as safe and healthy as possible, all while showing compassion and doing their best to meet not only their physical care, but their emotional needs as well. Please join me in thanking them and recognizing them again for what they did not only during the toughest parts of the pandemic, but what they do day in and day out.


Our state continues to see a dramatic drop in COVID cases as the vaccine does its job and people in our local community do their part. Until the state and federal nursing home guidelines are revised, we continue to take all necessary precautions, including wearing personal protective equipment and conducting weekly testing of our staff and residents, to ensure the safety of our residents and staff.

Currently residents on B and C units can have scheduled in-person family visitation in our designated area in the facility. Residents on our quarantine unit are allowed scheduled in-person family visitation after completing 14 days of quarantine.

Remember we always offer visitations using our technology (iPads, tablets, calls, etc.) and when we can, window visits and outside visits. This is a great week for window visits!

Visitation Reminders:

We want to provide some reminders about our visitation policy, based on requirements set by our state’s DPH and the federal CMS and CDC. We do apologize, but the below is to ensure that everyone has the opportunity for visits, under the strict state and federal guidelines we must adhere to. We know this is not the optimal way to visit your loved one, but we these guidelines have been put in place with your loved ones and out staff’s best interest in mind.

  • Call main phone number 1978-458-8773 X 4746 or email us at Recreation@northwoodrhcc.com to set up appointment.
  • Available visiting times are 11:30a, 2:00 pm, 3:00 Monday, Saturday, and Sunday. Wednesday and Friday 11:30a, 2:00p, 3:00p. 4:00p. 11:30a Tuesdays and Thursdays.
  • Residents may have up to 2 visitors at a time, and two visits per week per resident.
  • Visiting will be 45 minutes long.
  • Please, do not bring food or beverages to the visit, as masks must always remain on.
  • Come to the back of the building with mask on that covers your nose and mouth.
  • When you arrive, please sanitize hands, fill out COVID exposure questionnaire and sign the one-time document acknowledging that you will follow the visiting guidelines.
  • A staff member will take your temperature.
  • Go directly to designated visiting area.  Please do not stop at the nurses’ station, other offices, etc.
  • All visitors and residents must wear a facemask that fully covers your nose and mouth, and it must remain in place throughout the entire visit; you must perform hand hygiene prior to approaching the visit area.
  • Please maintain social distancing during the visit.
  • A staff member will be on hand to answer questions, assist during the visit, and sanitize in between visits.

Thank you and please stay safe and healthy!

March 8, 2021 A Healthier Approach To Caring