Update from Administrator – November 3, 2020

Update from Administrator – November 3, 2020

November 3, 2020

Dear Families,

As always, our team and I hope this email finds you safe and healthy.

We are happy to report that we remain COVID free! We will continue testing and reporting at regular intervals as required by CMS, CDC and DPH.

I want to reiterate that the COVID-19 pandemic is still active and while we remain COVID free, our state, as well the community, are reporting an uptick in new cases of COVID. This serves as a reminder that we must all remain vigilant in following all guidelines, recommendations, and best practices to stay safe and fight this pandemic. Wash (or use alcohol sanitizer) your hands, wear your mask, and watch your (social)distance.

Some updates

  • We STRONGLY encourage residents to receive an annual Influenza Vaccine; please consider completing a consent form to ensure your loved one receives their vaccine, if you have not done so already. We will continue to administer flu vaccines with a goal of 100% participation of residents. Our staff is required to receive the vaccination, for everyone’s health and safety.
  • The Department of Public Health (DPH) also announced that are resuming routine surveys. As always, we will continue to communicate to you when a state or federal agency has conducted a survey here.
  • Food is now allowed to be dropped off by families for their loved one’s enjoyment and take out delivery has also been authorized. Please coordinate delivery with us.
  • Our Beauty Salon is open for salon services, following strict guidelines.
  • Each nursing unit has tablets assigned for resident use such as virtual visits, games, etc.  and many of our residents are enjoying learning how to use this technology and having the world at their fingertips.
  • Our outdoor social distancing activities programming continues to expand and evolve.
  • Every weekday, I and my administrative team round a different nursing unit and meet with our residents to let them know we’re here for them and give them an opportunity to voice any questions or concerns they may have directly to us. We also use this time during rounds to assess our residents, our environment, and ask our residents specific questions such as satisfaction with meals, preferences, activities being provided, interaction and response from staff, proper operation of all equipment in room and more!

Indoor Visits

We have implemented our indoor visitation policy and procedures following to state and federal requirements. Based on that, nursing homes and visitors must adhere to the following conditions:

  • We must limit the number of visitors per patient at one time and limit the total number of visitors in the center at a time. This will be based on the amount of physical space we have available for our designated visitation area, which will be our designated living room.
  • We need to limit the duration of visits to help ensure all patients can receive visitors. Just like our outdoor visits, once we have more experience behind us, we can adjust this, if necessary.
  • Cleaning and disinfecting of the designated visitation area will occur by our staff in between visits. This is another factor affecting the amount of time and numbers of visitors we can have in our center.
  • Screening for anyone who enters our center – temperature and health screen questionnaire – will take place by a member of our team.
  • We cannot allow visitors to move freely throughout our center; visitors will go directly to the designated visitation living room.
  • Hand hygiene must be followed and personal protection equipment (PPE) must be worn by visitors.
  • Social distancing requirements remain as they do for our outside visits.
  • We offer indoor and outdoor supervised social distancing visits 5 days a week.


Indoor, End Stage of Life Care Visits

Should a new case of COVID be identified in the center, all inside visits, except end stage of life, will be temporarily put on hold.

Outside & “Alternative” Visits

Please know that outside and “alternative” visitations will continue. While the weather is changing, we will work to continue to do outside visits on our patio for as long as possible and window visits are still possible. The weather seems to be holding steady for now.

Remember that we do offer iPads for our residents to use for video visits, phone calls, etc. to ensure that you and your loved ones remain in contact, as best as you can during these very uncertain times.

Activities & Events

Staff Appreciation sports theme; we will be appreciating our staff for being amazing in these trying times.

Veterans Day celebration will be held outdoors weather permitting with entertainment in honor of our service men and women for their sacrifice.

Wreaths decorating challenge, families can also donate themed wreaths to be given out to residents as Bingo prizes.

As always, thank you for your patience and please stay safe and healthy!

Thank you and please stay safe and healthy!

Bob Petroff

Administrator – Cell: 413-355-6619 (Available 24/7)

November 3, 2020 A Healthier Approach To Caring